FAQs ABOUT THE VENUE

Yes, it is. The main entrance is at street level without any stairs, and the venue is equipped with an elevator to move between floors with ease. Both levels have accessible bathrooms, and a designated area for those with accessibility issues. Please visit our Accessibility page for more info.

Add parking to your ticket purchase for a guaranteed space in the parking lot nearest to the venue, conveniently located at 1141 Eastern Avenue (behind the venue, south of the Green P). If parking is still available when you complete your ticketing transaction, you will be prompted if you want to purchase a spot.

If you have already purchased your show tickets and would like to add parking, select the show from this link, and follow the prompts to complete the transaction. 

Parking is also available for purchase from the lot on the night of the show, based on availability. To avoid disappointment, purchase your parking tickets in advance.

We currently do not offer valet parking. 

Please visit our Directions & Parking page for more info on this.

We do not allow the following in our venue: ALL BACKPACKS, outside food and drink (including water), water bottles, glass containers, narcotics and illegal substances, drug paraphernalia, laser pointers, spray paint, stickers, chairs, large umbrellas, sports balls, glow sticks, selfie sticks, large banners, flags or signs, bicycles, laptops, tablets, any professional audio/video recording devices (SLR, DSLR, GoPro, etc.), animals (with the exception of service animals), weapons of any kind, and any object that security/management deems unsafe or that can be used as a projectile.

For everyone’s safety, security and enjoyment, we ask you to only bring SMALL clutches, belt bags, fanny-packs or bags that are clear (i.e. see-through) to allow us to safely and efficiently screen and welcome fans into the event. The maximum allowable bag size is 12” x 6” x 12” (30cm x 15cm x 30cm), including purses. ANY BACKPACKS WILL NOT BE PERMITTED. All event attendees and items will be subject to search when entering the venue.

We sell fresh pizza and a variety of confectionery items. Outside food and drink (including water) are not permitted. 

Yes, the venue has a free water refill station.  While water bottles are not allowed to be brought into the venue, fans can ask the bar for free cups to refill as many times as they wish.  

Any form of cannabis, including edibles, cannot be consumed, smoked or ingested inside the venue in accordance with provincial legislation. Use inside the venue will result in immediate ejection without compensation. You may possess an amount of cannabis reasonable for personal use, and any such use may only occur if there is a designated area outside of the venue, you are 19+ years of age, and you consume responsibly.

Yes, located on the main floor for general admission ticket holders, and upstairs for mezzanine ticket holders. The cost is $4.50 per item - debit and major credit cards accepted.
 

As part of our partnership with Nobis, we are happy to offer complimentary coat check on all Nobis items.

Please click here to submit a claim for any lost items or belongings left in Coat Check.  Lost items left unclaimed are securely stored for a duration of 14 days from the date of the event. 

Claimed items will be available for pick up at our Box Office on show days. Please see our event schedule here.  Please address any alternative arrangements via email once your claim is accepted.

Ins and outs are not permitted. If you leave the venue at any point, you will not be permitted to re-enter.

We have multi-stall bathrooms on both levels of HISTORY. All of our bathrooms are unisex and accessible.

HISTORY is entirely cashless. Major credit cards (Visa, Mastercard, American Express), and debit cards are all accepted, at the box office and inside the venue. For this reason, we do not have ATMs.

Please note: some points of sale for artist merchandise may accept cash.

Yes! Please visit our Private Events page for more info.

Please refer to our Employment page for any job vacancies.

Age requirements vary on a show-by-show basis.  Please visit the Events page to find the information for your show. 

We strongly discourage anyone under the age of 4 from attending a concert at our venue.